Shipping Information

International Shipping

International packages are sent with FedEx and are shipped within 3-5 business days after order confirmation.

Please refer to your FedEx tracking number for details about delays or updates. You can send me a message if you are not clear on how to use your tracking number and I am happy to assist. We are here to help.

Please communicate with FedEx or your postal carrier in your country or a representative agent in your area, as our French FedEx agency or post office will not have the ability to do so from France. If you have issues with FedEx delivery agents; they can't find you, or you are not at home, etc. please communicate with them. Normally, if they send a notice or message to you regarding your package or delivery status – they also provide a link or instructions for response, so be sure to check.

La Poste - Standard Shipping

We offer Standard Shipping to worldwide destinations via La Poste. Due to the increase in shipping costs, beyond our control, we now send SINGLE or SMALL items with shipping fees calculated at less than $25 – via Standard First Class Post (France La Poste to the local post service in your country.)

If your item is being sent with Regular Standard Post and NOT FEDEX, keep in mind that there is no tracking or insurance against loss or damage. Many of our packages sent with Standard Post to the US take on average 10-15 after the package departs France days to arrive to the recipient.

Aditional info

INSURANCE:

Although we are experts at packing tricky and fragile items, handling accidents do occasionally occur in the hands of the shipping agent or delivery person. We just want you to be aware that damaged items cannot be replaced without this additional special handling insurance. Certain items do not qualify for insurance, so please send me a note if you have questions about adding insurance.

For some items, there is an option to add supplemental INSURANCE coverage for small or medium FRAGILE purchases we are happy to help. Just send me a message, and I will respond with a payment link if your purchase qualifies for insurance. If you have multiple large or fragile items, please contact us to estimate extra insurance based on the value of your items. That said, often claims can be tricky, and although FedEx covers packages that are lost, they will not always cover damages that occur in transit.